Make An Appointment

Make An Appointment

To make an appointment, just give us a call at our office at (904) 826-9395. You may also use the contact form on this page to reach us.

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New Patient Forms

After making an appointment, please make sure you complete the following two forms in advance of your first visit to ensure sure you receive your allotted time.

Frequently Asked Questions

The following questions will help you prepare for your appointment with us.

What should I expect when scheduling my appointment?

When you call us at St. Augustine Behavioral Health, you will speak with our friendly front office staff and therapists. You will never be routed to a call center or answering service!

Before scheduling your appointment, we will complete an intake of demographic and insurance information. If you are planning for your insurance to cover part of the fee, it is best to have your card on hand. We also see those who prefer to pay out of pocket. Our rate for general counseling sessions without insurance is $180.00 for the initial consultation, and $150.00 for all later consultations. Some of our therapists do make adjustments on a sliding scale, although this is determined by the individual therapist depending upon the particular client’s level of need. We also offer substance abuse evaluations, mental health evaluations, bariatric evaluations, hypnosis, parental evaluations, competency evaluations, and many other evaluations and services at adjusted fees depending upon the type of assessment needed.

To view the specialties of our individual therapists, please see our About link at the top of the page. To view our services provided, please view the Services link at the top of the page.

What types of insurance do you accept?

Please call us for more information at (904)826-9395.

Some of our most frequently accepted include:

  • Aetna
  • Humana
  • Lifesynch
  • PsychCare
  • Employee Assistance Program (EAP) 

Our office will also check to see if you have out of network (OON) benefits.

What types of payment methods do you accept?

We accept only cash or check. Credit card payments are not accepted.

What should I bring to my appointment?

We ask that you please bring a copy of your drivers license and insurance card(s) with you.

When should I arrive for my appointment?

For your first appointment, you should arrive at least 15 minutes early to fill out all necessary paperwork.

Can I fill out any paperwork in advance?

Absolutely. We actually prefer that you fill out our new patient paperwork and intake form in advance of your first appointment to ensure that you receive your allotted time.